Who we are
Suggested text: Our website address is: https://garagemetrix.com.
Last Updated: 2025
This Privacy Policy explains how Garage Netrix CRM Portal (“we”, “us”, “our”) collects, uses, protects, and manages your information when you visit our website or use our services.
By accessing or using our platform, you agree to the practices described in this policy.
Information We Collect
1.1 Personal Information
When you register or use our services, we may collect:
- Name
- Email address
- Phone number
- Business/garage details
- Billing information (if subscription-based)
1.2 Customer & Vehicle Data
Garage owners may add:
- Customer name and contact details
- Vehicle information (number, model, make, service history)
This data is stored only to help you manage your garage operations.
2. How We Use Your Information
We use collected data for:
- Creating and managing user accounts
- Processing subscriptions and payments
- Managing customer and vehicle data
- Sending notifications, invoices, and updates
- Improving platform functionality and user experience
- Enhancing security and preventing unauthorized access
- Communicating support or system updates
We do not sell, trade, or misuse your personal data.
3. Data Security
We use industry-standard security measures to protect your information, including:
- Secure server hosting
- Encrypted data transmission
- Regular system monitoring and updates
However, no system is 100% secure, and we cannot guarantee absolute protection.
4. Data Sharing
We may share data only when necessary:
- With third-party tools for email, SMS, or payment processing
- To comply with legal obligations
- To prevent fraud or ensure security
We never share your data for advertising or marketing without your consent.
5. User Responsibilities
As a user, you agree to:
Ensure the customer data you store follows legal and ethical standards
Keep your login credentials secure
Provide accurate information
6. Cookies & Tracking Technologies
We may use cookies to:
- Improve website performance
- Enhance user experience
- Remember your login session
You can disable cookies in your browser, but some features may not work properly.
7. Data Retention
We retain data as long as your account is active or necessary for service operation.
If you delete your account, some data may remain for legal, security, or backup purposes.
8. Access, Update & Delete Your Data
You may:
- Update your profile information anytime
- Request deletion of your account
- Contact us for data correction or removal requests
9. Third-Party Links
Our website may contain links to third-party services.
We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our services are not intended for users under 18.
We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy anytime.
Your continued use of the platform after updates means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
info@garagemetrix.com